Software Maintenance & Support

Why Wings Tech?

We believe that perfection is a journey and not a destination and we imbibe the same philosophy while providing maintenance services. We understand that a great product coupled with outstanding service can really help our clients achieve their goals. Committed to constantly work on customer delight, our team ensures that you get all the support you need with respect to maintenance, upgrades, updates, glitches!

At Wings Tech, we have a well trained support team equipped to handle variegated issues pertaining to the operation of our software products.

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Installation

We are at your service from day one: our post development support starts with helping you with the installation of our software.
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Upgrades & Patches

Our premium customers enjoy regular upgrades to their software. We work on improving our software and release upgrades as a part of this process.
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Timely Support

Our team responds to you in less than 24 hours - no matter how occupied it is. We give our best to ensure that we deliver solutions at the earliest.
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Customers are the true heroes of our growth story!

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Corrective Maintenance

We instantly fix any problem or bug found by users.
AdaptiveMaintenance

Adaptive Maintenance

We modify and update our software at regular intervals
PerfectiveMaintenance

Perfective Maintenace

We refine our software to enhance usability, reliability & performance
PreventiveMaintenance

Preventive Maintenance

We modify and update our software to prevent any future problems

Hiring Models

Fixed Price
In our Fixed Price Model, you pay only for the pre-defined amount of project you expect us to deliver. If you have defined the requirements and scope of your project and do not expect us to engage on regular basis, you can opt for our Fixed Price Model.
Time & Material
If your project is difficult to itemize and estimate in advance then our highly flexible Time & Material (T&M) model is ideal for you. You only have to pay for the hours spent on development of the bespoke product along with the material costs such as hardware or software purchase costs.
Retainer Agreement
If you have on-going demand for IT expertise and infrastructure but you're not sure how much of it you may require, you can sign our pay-as-you-go Retainer Agreement. You will be billed monthly only for the services you avail, instead of committing a fixed amount.